Frequently Asked Questions
Welcome to the One Thru Five FAQ. If you can't find what you're looking for, feel free to contact us.
🏀 General Information
What is One Thru Five?
One Thru Five is a basketball development academy offering individualised training sessions and tailored programs for players of all skill levels across Sydney’s Inner West.
Who can participate in your programs?
Our programs are designed for all ages from beginner to advanced and elite levels. Age groups and skill levels are outlined in each program description.
Where are your sessions and after school programs held?
We run sessions across various venues in Sydney’s Inner West. Our After School Basketball Program is currently on Thursday afternoon’s during school term in Petersham, based in the gym at Fort St High School.
How long does your program run?
Most programs run by term, around 8–10 weeks.
Do you offer girls only programs?
Most classes are mixed, but we do offer some girls only sessions from ages 9+ lead by female coaches.
My child has never played basketball before. Can they join?
Absolutely! Our after school programs are designed to be beginner-friendly.
Do you offer trials?
Yes, trial sessions are available. Contact us to book your free trial now!
📅 TraiNing
How do I register for a training session?
Visit our Book Now page, choose your training program and follow the registration instructions.
What should my child bring to training?
Players should bring a basketball (if required), water bottle, suitable comfortable sportswear and appropriate footwear, and a positive attitude :).
Are sessions or camps affected by weather?
All of our programs are indoors and proceed regardless of weather. If outdoor training is scheduled, we’ll notify participants of any changes.
Do you offer one-on-one or small group training?
Yes! We offer private and small group sessions. Please contact us directly to organise a tailored program.
What size basketball do you use?
We follow FIBA and Basketball Australia recommendations for ages 5-11 (size 5), ages 12-14 (size 6) and boys ages 15+ (size 7) basketballs.
What basketball hoop heights do you recommend?
Based on age and skill level, we generally work with an 8 foot ring for ages 5-8 and a 9 foot ring for ages 9-11. Generally by age 12, the 10 foot rings found in most outdoor courts by parks and playgrounds are appropriate for both girls and boys.
What is the youngest age for a player to join an after school program?
As basketball is a rules based game, our after school program equips children from ages 5 or 6 years of age to start developing motor patterns and dexterity required to engage rules based play at around ages 7-11. This means modified rules, modified basketball ring heights, appropriate basketball sizes, and emphasis on fun (and chaos!) and play.
Does my child get to play basketball games?
Yes, we modify age and skill appropriate game and play appropriate for their level during our programs.
Can parents/carers stay and watch?
Yes, parents/carers are welcome to watch from the stands in the gym.
Will photos/videos be taken in class?
Yes, occasionally. All media is used for strictly marketing purposes with prior permission.
My child wants to play with their best buddy. Can you place them together?
Yes! we will try our best to place children together. Please contact us to arrange.
Do you offer School Holiday Programs?
We are planning on delivering school holiday programs later in 2025. Please express your interest below or Contact Us for more information.
💳 Payments & Refunds
How can I pay for a session?
Payments can be made online via credit card or other available payment methods at checkout. Visit the Book Now page to get started!
What if my child is sick or injured?
Notify us as soon as possible. Refunds or credits may be offered for extended absences.
Can I join halfway through a term?
Yes, term fees can be pro-rated. Contact us for further details.
Do you offer refunds if we can’t attend?
We offer refunds or credits minus an admin fee of $25. Cancellations typically require notice of 48 hours in advance.
Can I transfer my booking to another player or session?
Yes, session transfers may be allowed depending on availability. Please contact us to arrange this.
Can I use multiple Active Kids Vouchers for a season?
Only one voucher can be used per child, per term program.
Are you an Active Kids provider?
Yes, valid Active Kids vouchers are accepted.
How can I use an Active Kids Voucher with One Thru Five Basketball?
Enter ‘One Thru Five’ when searching the Service NSW business finder or during your Active and Creative Kids voucher application and enter the code when registering. The unique code valued at $50 will be shared as a discount code to be used at checkout.
🔐 Safety
Are your coaches qualified?
All our coaches are experienced, hold relevant basketball coaching certifications, and have valid Working With Children Checks.
What are your safety procedures?
We prioritise player safety with trained coaches and compliant with venue safety standards.
Do you have insurance coverage?
Yes, our programs are covered by appropriate professional indemnity and public liability insurance.
❓ Still Have Questions?
Feel free to Contact Us. We’re happy to help!